& 1 2 3 4 5 6 7 8 9 10 11


( 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15


) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15


* 1 2


+ 1 2


, 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49


- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48


/ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44


1a


2a


: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50


; 1 2


? 1 2


@ 1 2


_account_dashboard
_action
_add_appointments
_add_appointments_form
_add_direct_response
_add_notes
_add_task
_add_tasks_completed
_appointment_cancelled 1 2
_appointment_closed
_appointment_closure
_appointment_completed
_appointment_details
_appointment_details_
_appointment_status
_calendar_page
_cancel_schedule_task
_edit_appointment
_edit_issue
_edit_task
_email_message
_email_signature
_executive_wise_load_summary
_forward_issue_by_email
_issue_pane_list_view
_issue_pane_my_preference
_issue_resolved
_kb
_kb_article
_kb_case_studies
_kb_content_format_html
_kb_content_format_pdf
_kb_faqs
_kb_learning_centre
_kb_search
_kb_self
_kb_self_assessment_centre
_kb_self_assessment_test
_kb_taxonomy_preview
_kb_test_statistics
_kb_troubleshooting
_knowledge_base
_mark_as_cancelled
_mark_as_info_only
_mark_as_junk
_mark_as_not_junk
_mark_task
_mark_task_completed
_move_as_new_issue
_my_dashboard
_new_email
_new_email_complete
_not_as_info
_notes_to_an_issue
_post_an_issue
_post_an_issue_complete
_propose_to_kb
_reject_propose_to_kb
_reopen_issue
_report_exective_action_summary
_report_executive_load_summary_category
_report_executive_load_summary_product_wise
_report_executive_task_summary
_report_executive_wise_load_summary 1 2
_report_executive_wise_load_summary_account
_report_on_capacity
_report_pending_issue_aging
_report_pending_issue_aging_report
_report_resolution_time_analysis
_report_resolution_time_analysis_report
_report_ticket_listing 1 2
_reports_
_reports_aging
_reports_category_issues
_reports_category_of_users
_reports_category_wise_escalation_summary
_reports_crm_dashboard
_reports_customer_aging
_reports_customer_reach
_reports_escalations
_reports_exective_actions_summary
_reports_executive_task_summary
_reports_executive_wise_load_summary
_reports_interaction_listing
_reports_interaction_summary
_reports_interaction_summary_account_wise
_reports_interaction_summary_category_wise
_reports_interaction_summary_executive_wise
_reports_on_appointment_and_tasks
_reports_quality_review
_reports_repeat_call_tracking
_reports_repeat_call_tracking_categorywise
_reports_repeat_call_tracking_report
_reports_resolutions
_reports_summary_interactions
_reports_ticket_listing 1 2
_reports_ticket_summary
_reports_ticket_summary_
_response_email_
_response_telcall_in
_response_telcall_in_
_scheduled_task
_search_faqs
_submit_outward_telcall
_submit_outward_telcall_
_support_centre_home_page
_support_tab 1 2
_support_tab_options
_support_tab_with_replies
_tally
_task_appointment_completed
_telcall_customer_details
_telcall_identify_tab
_telcall_identify_tab_details
_telcall_recording_form
_telcall_submit_form
_telcall_support_page
_thread_view
_ticket_view
_transfer_escalate_issue
_transfer_to_opac
_website


>>