Users can create their Signature to an email. This signature is attached at the end of an outgoing email from the Support Centre.
To create a Signature, follow the steps shown:
Right click in the Issues Pane
The Shortcut Menu appears as shown
Click My Preference
Select Signature
The Add/Edit Signature screen appears
Enter the required details in Signature
Check Add to all outgoing mails to add the signature to all the outgoing emails from Support.
The completed Add/Edit Signature field appears as shown
Click Save