HSN Code 9985: SAC for Support Services | TallySolutions

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Tally Solutions

Apr 9, 2026

30 second summary | HSN Code 9985 classifies support services such as staffing, cleaning, security, administration and event management under GST. Most attract 18% GST, though labour contracts, tour operator services and some exemptions differ. Correct SAC usage ensures compliance, accurate GST filing and eligible ITC claims.

The 9985 Services Accounting Code (SAC) code is part of the Goods and Services Tax (GST) services classification system, where all service codes begin with "99." SAC 9985 specifically covers support services that help businesses run operations smoothly but are not directly involved in producing goods or delivering the main service. These backend or auxiliary services enable core activities.

Almost every business relies on such operational support, making SAC 9985 widely applicable across industries.

Detailed breakdown of services covered under SAC 9985

SAC 9985 is segmented into distinct sub-categories based on the type of support service provided. This helps ensure precise classification and correct GST treatment.

Category

SAC Code

Key Services Covered

Employment and Staffing Services

998511

Recruitment and executive search services

Employment and Staffing Services

998512

Permanent placement services (other than executive search)

Employment and Staffing Services

998513

Contract staffing services

Employment and Staffing Services

998514

Temporary staffing services

Employment and Staffing Services

998515

Long-term staffing/payroll services

Employment and Staffing Services

998516

Temporary-to-permanent placement services

Employment and Staffing Services

998517

Co-employment staffing services

Employment and Staffing Services

998519

Other employment & labour supply services

Security and Investigation Services

998521

Investigation services

Security and Investigation Services

998522

Security consulting services

Security and Investigation Services

998523

Security systems services

Security and Investigation Services

998524

Armoured car services

Security and Investigation Services

998525

Guard services

Security and Investigation Services

998526

Training of guard dogs

Security and Investigation Services

998527

Polygraph services

Security and Investigation Services

998528

Fingerprinting services

Security and Investigation Services

998529

Other security services

Cleaning and Maintenance Services

998531

Disinfecting and exterminating services

Cleaning and Maintenance Services

998532

Window cleaning services

Cleaning and Maintenance Services

998533

General cleaning services

Cleaning and Maintenance Services

998534

Specialised cleaning of reservoirs and tanks

Cleaning and Maintenance Services

998535

Sterilisation of objects or premises

Cleaning and Maintenance Services

998536

Furnace and chimney cleaning services

Cleaning and Maintenance Services

998537

Exterior building cleaning services

Cleaning and Maintenance Services

998538

Cleaning of transportation equipment

Cleaning and Maintenance Services

998539

Other cleaning services

Packaging and Handling Services

998540

Packaging services of goods

Packaging and Handling Services

998541

Parcel packing and gift wrapping

Packaging and Handling Services

998542

Coin and currency packing services

Packaging and Handling Services

998549

Other packaging services

Travel and Reservation Services

998551

Reservation services for transportation

Travel and Reservation Services

998552

Reservation services for accommodation and tours

Travel and Reservation Services

998553

Reservation services for convention centres and exhibition halls

Travel and Reservation Services

998554

Reservation services for events and entertainment

Travel and Reservation Services

998555

Tour operator services

Travel and Reservation Services

998556

Tourist guide services

Travel and Reservation Services

998557

Tourism promotion and visitor information services

Travel and Reservation Services

998559

Other travel arrangement services

Administrative and Office Support

998593

Telephone-based support services

Administrative and Office Support

998594

Combined office administrative services

Administrative and Office Support

998595

Office support services

Information and Financial Services

998591

Credit reporting and rating services

Information and Financial Services

998592

Collection agency services

Information and Financial Services

998598

Other information services

Event and Facility Services

998596

Event, exhibition and convention services

Landscape and Maintenance Services

998597

Landscape care and maintenance services

Other Support Services

998599

Other support services

GST rates and tax treatment for services under SAC 9985

Services under SAC 9985 generally attract a standard GST rate of 18%, applicable to support services such as employment, staffing, security, cleaning and facility management. GST is charged on the total value of services, including any reimbursements, unless treated as pure agent expenses.

Businesses can claim input tax credit (ITC) on eligible business-related inputs. The time of supply is determined as per the provisions of section 13.

When should businesses apply SAC 9985 for GST classification?

You should apply SAC 9985 when:

  • The service provided to a client assists or facilitates their main business operations (e.g., admin support, staffing, packaging) rather than being the core output of your business.
  • The activity is an outsourced support function performed for another business, not an internal process.
  • The service is operational or process-driven, not advisory or professional.
  • The service's outcome is support-based (execution, coordination, maintenance) rather than expertise-based (consulting, legal, technical development).

What are the common mistakes businesses should avoid?

You should apply SAC 9985 when:

  • The service provided to a client assists or facilitates their main business operations (e.g., admin support, staffing, packaging) rather than being the core output of your business.
  • The activity is an outsourced support function performed for another business, not an internal process.
  • The service is operational or process-driven, not advisory or professional.
  • The service's outcome is support-based (execution, coordination, maintenance) rather than expertise-based (consulting, legal, technical development).

Conclusion

Support services under SAC 9985 have expanded beyond traditional manpower and cleaning roles to include a broad range of operational and knowledge-based services. As outsourcing becomes more strategic, businesses must correctly classify services and understand the nuances of SAC 9985 to optimise tax efficiency. 

As compliance complexity increases, adopting a robust solution like TallyPrime can help you achieve accurate return filing and seamless tax compliance through its advanced built-in features.

FAQs

GST under SAC 9985 is calculated on the total value of supply, which includes service fees, reimbursements (e.g., statutory dues like EPF/ESI, if part of contract value) and additional charges linked to the service.

Bundled services are taxed based on the principal supply, which determines the applicable SAC code and rate.

Yes, certain digital services, such as call centre support, virtual assistance or backend processing, may fall under SAC 99859, depending on their nature.

Yes, in specific cases. While most services under SAC 9985 are taxed at 18%, certain services, such as warehousing of agricultural produce and related activities, are fully exempt (nil-rated). This means businesses must check whether their service qualifies for an exemption before applying for GST.

Yes, when exporting support services, SAC 9985 must still be mentioned. Such exports may qualify as zero-rated supplies under GST, subject to conditions.

Published on April 9, 2026

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