GST on Restaurant Services: Dine-in vs Takeaway vs Delivery Apps

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Shubham Sinha

Mar 12, 2026

30 second summary | GST on restaurant services is usually 5% without input tax credit (ITC) for most dine-in and takeaway orders, where the restaurant collects and pays the GST. However, for food orders placed through delivery apps, GST is collected and deposited by the e-commerce operator under Section 9(5), not the restaurant. Even though the aggregator pays the tax, restaurants must report these sales in their GST returns and include them in turnover. Properly segregating dine-in, takeaway and app sales, reconciling platform statements, and maintaining accurate records helps restaurants avoid compliance issues and ensures smooth GST reporting.

GST on restaurant services generally applies at 5% without input tax credit (ITC) for most dine-in and takeaway orders. In these cases, the restaurant charges GST directly to the customer and reports it in its returns. When food is ordered through delivery apps, the process differs slightly. 

The GST rate on food is usually the same, but the platform collects and pays the tax, not the restaurants. However, restaurants must record these sales correctly and ensure the figures match their GST returns.

What is the GST treatment for each restaurant sales model?

Particulars

Dine-in Sales

Takeaway / Parcel Orders

Delivery Through Apps (Section 9(5))

Nature of Supply

Restaurant service (supply of service)

Restaurant service (not sale of goods)

Restaurant service notified under Section 9(5)

Applicable GST rate

5% (without ITC) or 18% (with ITC)

5% (without ITC) or 18% (with ITC)

5% (without ITC) on food 

ITC 

Depends on applicable rate

Depends on applicable rate

Not available to the restaurant

Who collects GST from customers?

Restaurant

Restaurant

E-commerce operator (aggregator)

Who deposits GST with the government?

Restaurant

Restaurant

Aggregator under Section 9(5)

Invoice issuance

Tax invoice issued by the restaurant

Tax invoice issued by the restaurant

Invoice issued as per 9(5) mechanism (typically by aggregator)

Reporting in GSTR-1

Report as taxable outward supply

Report as taxable outward supply

Report under supplies covered by Section 9(5)

Inclusion in aggregate turnover

Included

Included

Included in turnover, though tax paid by the aggregator

Key compliance risk

Incorrect service charge treatment

Misclassification as the sale of goods

Reconciliation mismatch with aggregator statements

How does GST classify takeaway and parcel orders?

Under GST, takeaway and parcel orders are classified as restaurant services, not as the sale of goods. Even though food is packed and collected by the customer, the transaction remains a supply of service because it involves preparation, cooking and related service elements. The presence of packaging does not change the nature of the supply. Therefore, takeaway orders attract the same GST treatment as dine-in services. 

Here is how GST generally applies:

Type of establishment

GST rate

Standalone restaurant (AC or non-AC)

5%

Restaurant inside a hotel (room tariff below ₹7,500 per night)

5%

Restaurant inside a hotel (room tariff ₹7,500 or more per night)

18%

What is Section 9(5) and how does it impact restaurants?

Section 9(5) of GST governs supplies made through e-commerce operators, such as food delivery apps. Under this provision, the aggregator (like Swiggy or Zomato) is liable to collect and deposit GST on behalf of the restaurant. Restaurants do not charge GST on these orders directly, but they must report such sales separately in their returns. While the restaurant’s turnover includes these orders, it cannot claim an input tax credit for GST collected by the aggregator. 

For example, if a customer orders food worth ₹1,000 through Swiggy, the 5% GST (₹50) is collected by Swiggy and remitted to the government. The restaurant receives the remaining amount after the platform’s commission is deducted. Although the restaurant includes this sale in its turnover, it does not pay GST on it. 

How should restaurants handle GST for dine-in, takeaway and app sales together?

Each channel generates different types of transactions and mixing them can lead to errors, misstatements, or audit issues. Restaurants should start by segregating sales by channel in their accounting system or POS software. This ensures dine-in, takeaway and app orders are tracked separately.

Next, it is essential to reconcile daily sales with bank deposits, app statements and commissions. Discounts, promotional offers and cancellations should be recorded against the correct channel. Proper allocation of overheads and operating costs per channel helps measure true profitability and avoids skewed reporting.

Finally, consistent and organised records enable accurate monthly reporting, easier compliance checks and faster audits, giving restaurant owners clarity on revenue streams and operational performance.

Conclusion

GST on restaurant services is mostly the same for dine-in and takeaway orders. The rate depends on the type of restaurant and how it is classified under GST. The main difference comes with delivery app orders, where the platform is responsible for collecting and paying the GST instead of the restaurant.

For restaurants, staying compliant means identifying each type of order correctly, keeping proper records and matching delivery app data with GST returns. Clear classification and regular reconciliation help prevent errors and make day-to-day GST reporting much smoother. Using TallyPrime can simplify this process, ensuring your restaurant stays compliant effortlessly.

FAQs

If an order is cancelled before the food is supplied, GST usually does not apply. If the order was already billed and later cancelled, the restaurant should issue a credit note and adjust the GST as per the rules.

No. Buffet meals and fixed meal packages are treated like any other restaurant service. GST is charged on the total amount billed to the customer.

GST is generally calculated on the final amount after discount, as long as the discount is clearly mentioned on the invoice and agreed at the time of sale.

Voluntary tips given directly to staff are usually not subject to GST. However, if the restaurant adds a mandatory service charge to the bill, GST may apply to that amount.

Each registered location must report its own sales and pay GST based on its separate GST registration.

Published on March 12, 2026

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