We, Tally Solutions Private Limited (“Tally or Company”) are a technology & innovation company, founded in the year 1991 and since then have been delivering business software solutions to more than 2.5 million businesses and corporates across 100 countries. Our robust network of partnershttps://tallysolutions.com/partner-with-us/ deliver unmatched customer experience in sales, support and services. With a strong research and development division, Tally strives to deliver innovation and excellence in enterprise resource planning software for every business. Our Software is centred around simplifying commerce for people all over the world and making it easier for people and businesses to transact.
At Tally, we have built a reputation founded on honour, which lies at the core of everything we do. This not only enhances the value we deliver to our customers but also fosters transparency and open communication with all stakeholders. Through constant nurturing, we strengthen the trust our customers place in our commitment to excellence. Our philosophy revolves around understanding and addressing the needs of our customers. Our Terms of Use serve as a formal declaration of our corporate responsibility, re-emphasizing that our offerings are meticulously aligned with the preferences and objectives of our valued customers. With a dedication to support businesses, Tally offers a comprehensive suite of products, features, and technologies. Our Software is engineered keeping these aspects in mind. With personalized features and functionalities, you can optimize processes, boost productivity, and achieve your business objectives more effectively.
Tally is committed to focusing on all aspects like changes in law, requirements of customers, seamless experience for users, etc. and always make necessary upgrades in its Software. Users with active Tally Software Service (“TSS”) can get all these updates from Tally on regular basis.
Your satisfaction is paramount at Tally. Your feedback is essential as we continuously strive to enhance your experience with our Software, demonstrating our commitment to customer-focused innovation and service excellence. You can reach out to your preferred authorized Tally partner or to our support team any time for any queries related to use of our Software.
“Confidential Data” includes but is not limited to Personal Data, financial data, login credentials and any other data that may be considered as confidential.
“Data” means a representation of information, facts, concepts, opinions or instructions in a manner suitable for communication, interpretation or processing by human beings or by automated means.
“Documentation” means user manuals, training materials, Software descriptions and specifications, technical manuals, license terms of use, supporting materials and other information relating to the Software or services offered by Tally, whether distributed in print, electronic, CD-ROM, or video format, or if published online.
“Extension” shall mean extending and/ or enhancing and/ or modifying the working of the Software. Extensions are allowed exclusively through the use of APIs (Application Programming Interface) published by the Company for the purpose of extending and/ or enhancing and/ or modifying the interface and/ or data handling capability and/ or operational processes. The terms customization, extension, add-on, module, and other similar terms may be used to denote the extensions made to the interface and/ or data handling capability of the software.
“Personal Data” refers to any data about the User who is identifiable by or in relation to such data.
"Software" shall include the proprietary software application - TallyPrime, TallyPrime Server, Tally.ERP9 which include any prior versions, updates, documentation, Tally Software Services (defined below), TPCA (defined below), and any other value-added services, plug-ins and related materials, in connection with the software applications mentioned herein.
“Tally Partners” shall mean businesses/individuals who are authorized to sell software and services by Tally including but not limited to Tally Distribution partners (TDP), Master Tally partners (MTP), Direct Tally Partners, Certified partners (CP) and Associate partners (AP).
“TallyPrime” shall mean the accounting and business management software developed and owned by Tally Solutions Private Limited and is designed to assist businesses in managing their accounting, compliance, inventory, and financial operations. Users purchase the software off-the-shelf, and it is deployed locally on the User’s premises, server, or other designated environments.
“TallyPrime Cloud Access” or “TPCA” refers to the services that enables You to access TallyPrime anytime, from anywhere (please refer to clause E for the conditions governing the use of TPCA solution). You can access it seamlessly on Windows and Linux and if you’re on macOS, simply log in through a browser. Hosted on Cloud Infrastructure (CI), TPCA, a secure cloud platform enables real-time collaboration, seamless data access, and hassle-free IT management. As your business grows with more people, warehouses, stock, and channels, TPCA helps you stay connected, efficient, and in control - no matter where you are.
“User”, “You” or “Your” shall mean any individual, business entity or organization who/ which uses the Software, including but not limited to customers who have purchased/obtained the rental option of the Software.
The key benefits provided under TSS include connected services to generate e-way bills instantly, sharing of invoices, orders and any other document directly from the Software to WhatsApp, connected services to generate E-invoice, business reports, digital payment request and banking & payment, online data synchronization and remote Access and such other services that Tally may introduce from time to time.
Tally provides an initial 12-month validity of TSS with every new perpetual Software license purchased by the User. The User acknowledges that upon the expiration of this initial validity, renewal of the TSS subscription would be necessary to continue availing the TSS services. The various TSS subscription plans can be accessed at - https://tallysolutions.com/tally-software-service/.
For more detailed terms and conditions on the Software License and TSS, if purchased online, you will have to refer the commercials terms available at https://tipl.tallysolutions.com/tallyweb/modules/sd/docmgmt/policies.php, which is an integral part of and shall be read in conjunction with these Terms of Use.
Silver edition (Single User) is designed for single-user usage, making it ideal for small businesses that do not require multi-user access. Only one User can access the license at a time in a machine. If another User has to access the same license on another machine, then you will have to surrender the license from that machine and reactivate on another machine on which You wish to use. You agree and acknowledge that the Silver edition should be used only by the purchaser of TallyPrime Silver edition (i.e., User) or their authorized employees and agents. It is to be noted that once the TallyPrime Silver edition is activated in one machine, it should not be reactivated on any other machine without surrendering the license from the existing active machine. Any such activations without surrendering the license from the existing machine, shall lead to the temporary suspension / termination of your license by the Company.
Gold edition (Multi – User) is tailored for businesses that need multi-user access and support. Multiple users can access the license at the same time in a LAN environment. One machine will be designated as a ‘License Server’ and other client machines can access the license. The data can be kept in any machine in the LAN and accessed across all the machines in the network within the same subnet. It is to be noted that once the License is activated in the License Server, it should not be reactivated on any other machine without surrendering the license from the existing active machine. Any such activations without surrendering the license from the existing machine, shall lead to the temporary suspension / termination of your license by the Company.
License Options
Regular: Using a regular license, you can use TallyPrime on your computer forever. When you purchase any edition of the product, you will get free product updates and TSS for a year. Thereafter, you have to renew TSS once a year to get continuous product updates and other services.
Rental: Using a rental license, you can avail the license for a certain period, such as one, three, or twelve months, and use TallyPrime on your computer. Thereafter, you can extend the rental period by renewing TSS, or you can buy a regular license.
Educational: In the Educational Mode, the license to the Software is provided for demonstration (‘demo’) purposes only. You can use TallyPrime on your computer, but with certain limitations within the given permissible dates.
Note: The above are the primary license editions and options available to the Users. For more information and other licensing editions and options, the Users may refer to the website - https://tallysolutions.com/product-roadmap/.
International License
TPCA Services are strictly limited to the User and the entity for which they are procured. Usage by any third-party entity is not permitted.
(“Restricted Usage”)
In the event of a User engaging in any of the aforementioned actions detailed as Restricted Usage of the Software, Tally reserves the right, with or without giving any prior notice or warning, to take any action it deems appropriate at its sole discretion, in order to protect its proprietary Software. This may include, but is not limited to, suspending the User's access to the Software, irrespective of the License Option availed of, revoking or blocking the license, without any refund or liability.
Since Tally does not have access to any data stored, processed, or otherwise entered and managed within the Software by the User, Tally cannot be conferred with the liability for any data loss, corruption, unauthorised access, data security breach, providing backups to the User, or any form of assistance pertaining to the data that is input by the User. The User’s access to, and continued use of, the Software and allied products/services, of and by Tally, is under consent of this disclaimer of liability of Tally. If the Software or any other products/services offered by Tally is used in conjunction with third-party tools or services, Tally disclaims any responsibility for data handling or outcomes related to such integrations. Tally is not responsible for assisting with data entry, correction, validation, or interpretation. Any errors or omissions in input data are the sole responsibility of the user.
No Liability for Data-Driven Outcomes: Tally shall not be liable for any business decisions, financial losses, or operational impacts resulting from data processed, obtained, based on, or derived through the Software and/or any Tally products/services.
It is to be noted that Tally shall use and process the Confidential Data (which shall not include their financial data or customer data) of the User for collecting telemetry data such as performance, operations and usage of Software. This telemetry data shall be used for the purpose of determining the usability of different features of the Software, improving our services, providing updates to the Users on relevant features of the Software, and for providing support services to the User.
Tally may terminate the User’s license to use the Software and/or any Tally products/services immediately, if the User breaches any provision of this Terms of Use. Upon termination, User must cease all use of the Software and promptly delete or destroy all copies of the Software in its possession or control.
Our responsibility for anything that happens on the Software (also called "liability") is limited to the cost of purchase of the TallyPrime Software. You agree that we won't be responsible ("liable") for any lost profits, revenues, information or data, or consequential, special, indirect, exemplary, punitive or incidental damages arising out of or related to these Terms of Use, even if we know of its possibility.
We reserve the right, at our sole discretion, to modify, remove, or discontinue any features or functionalities that are unused, outdated, obsolete, or no longer required under applicable law.
Tally Solutions Private Limited
Registered Office:
331-336, Raheja Arcade, Koramangala,
Bangalore 560 095 Karnataka, India
Corporate Office:
AMR Tech Park II, No.23 & 24,
Hongasandra, Hosur Main Road,
Bangalore 560 068, India
Email: support@tallysolutions.com
