Learn & Assess

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Learn and assess is a knowledge enhancing capability that is built into the CRM, it helps the partners and their employees enhance their knowledge on various aspects of the product. On satisfactory completion of the knowledge enhancement, the users can proceed to test their knowledge. The Learn and Assess has two sections namely

You can navigate to the Learn & Assess centre by following the steps shown:

In the Knowledge Base tab

The Learning Centre screen appears as shown:

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To read content available

Or

The Self-Assessment Centre window appears as shown

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The Learning Centre appears as shown:

Fig_13_-_KB_Learning_Centre.gif

The file containing content is opened in HTML/PDF format as shown:

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Having read the information/content on the required topic you can now proceed to evaluating your knowledge on the required topic.

Self- Assessment Centre

The self-assessment centre is a knowledge evaluation exercise for the information you had gathered on various topics of the product.

To evaluate your knowledge on the topics read follow the steps shown:

In the Knowledge Base tab

The Self-Assessment Centre screen appears as shown

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In the Learning Centre

The Self-Assessment Test paper appears as shown

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To take the Self-Assessment Test

Or

On successfully completing the test a pop-up displaying the Total Question, the number of questions answered and the duration taken to complete the test appears. This pop-up prompts you to Submit the Test Paper Now.

The online Test Score Sheet appears as shown

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