Contact your Tally partner to know more
Log into the customer portal, start your onboarding journey by selecting a partner. Once your Interakt account is set up, you’ll receive your login credentials via email.
Log in to Interakt and click “Add Contact No. for WhatsApp API Account” to register your mobile number for the WhatsApp Business API.
Select your preferred onboarding method:
Share your business location and the relevant document and proceed for verification.
Log in to META to start the process of your business verification further.
Enter your WhatsApp Business phone number and scan the QR code using the WhatsApp Business app.
Verify your business information to finish the onboarding process.
After submiting the document, Meta starts the Business Verification process. Meta will verify your details, which typically takes a few minutes, but can occasionally take up to 12 hours.
Once your business is verified, partners can then place the final order through TT2.0. You’re now ready to use TallyPrime with WhatsApp!
Now, you need to start your business verification process by selecting your Business Vertical and uploading your GST Registration Certificate.
Enter your WhatsApp phone number for verification, then proceed.
After submiting the document, Meta starts the Business Verification process. Meta will verify your details, which typically takes a few minutes, but can occasionally take up to 12 hours.
Once your business is verified, your mobile number will be connected. Partners can then place the final order through TT2.0. You’re now ready to use TallyPrime with WhatsApp!
Contact your Tally partner to know more
No, the process for obtaining Green Tick will remain the same i.e., through the FBM.
After uploading the GST certificate, the BV status will change to ‘Pending approval’. It is expected to get verified (with BV status change to ‘Business Verified’) within a few minutes, but in some cases it may take up to 12 hours.
The BV status changes to ‘Rejected’. At this point, the screen will have an option to ‘Re-verify’ where the customer has to upload the GST certificate and enter the details again. Note that the BV request will be rejected if there is a mismatch between the information present in the GST certificate and what was entered during the process (Legal business name and Address).
After 3 failed attempts of doing the BV process, the customer account will get blocked by Meta. In this case, the customer will have to go to the respective FBM and retry the BV as per the current process.
There is no change in the process i.e, the partner can place the order after the number onboarding is completed (even if BV is not completed). Note that it is advised to do the BV process first and then place the order. If the BV process is not completed within 21 days of number onboarding, the account will get blocked by Meta. In this case, the customer will have to go to the respective FBM and retry the BV as per the current process.