Integrate WhatsApp with TallyPrime, starting at just ₹1300/year

Sign up now with your GSTIN for a quick and seamless onboarding

TallyPrime with WhatsApp

Contact your Tally partner to know more

Benefits of Onboarding via GSTIN

PID Tally

Streamline the process with quick approvals using your verified GSTIN

PID Tally

Minimize the risk of account rejections or blocking with trusted GSTIN verification

PID Tally

No additional document required (Facebook page or Website) – your GSTIN is enough

PID Tally

Enhance trust with WhatsApp and customers by verifying your business via GSTIN

TallyPrime with WhatsApp

Contact your Tally partner to know more

How to Onboard on TallyPrime with WhatsApp using GSTIN in 5 Simple Steps

Valid Phone number

Step 1
Apply for WhatsApp Business Account

Log into the customer portal, start your onboarding journey by selecting a partner. Once your Interakt account is set up, you’ll receive your login credentials via email.

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Step 2
Login to Interakt and register mobile number

Log in to Interakt and click “Add Contact No. for WhatsApp API Account” to register your mobile number for the WhatsApp Business API.

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Step 3
Choose onboarding method

Select your preferred onboarding method:

  • GSTIN/UIN: Skip website/Facebook details and simply enter your GSTIN.
  • Website/Facebook Page: Log in to your Facebook page.

For faster setup, choose GSTIN/UIN.

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Step 4
Submit business details and upload GSTIN

Now, you need to start your business verification process by selecting your Business Vertical and uploading your GST Registration Certificate.

META

Step 5
Business verification by META

After submitting the document, Meta starts the Business Verification process.Meta will verify your details, which typically takes a few minutes, but can occasionally take up to 12 hours.

Once your business is verified, your mobile number will be connected. Partners can then place the final order through TT2.0. You’re now ready to use TallyPrime with WhatsApp!

TallyPrime with WhatsApp

Contact your Tally partner to know more

Frequently Asked Questions

No, the BV done through the GSTIN process is the same as in the FBM. Customers do not need to do it again.

There two major benefits:

  • Customer will have no limit on the number of conversations they can start in a day
  • Customer’s profile name will be visible in the recipient’s chat window instead of the phone number

No, the process for obtaining Green Tick will remain the same i.e., through the FBM.

After uploading the GST certificate, the BV status will change to ‘Pending approval’. It is expected to get verified (with BV status change to ‘Business Verified’) within a few minutes, but in some cases it may take up to 12 hours.

The BV status changes to ‘Rejected’. At this point, the screen will have an option to ‘Re-verify’ where the customer has to upload the GST certificate and enter the details again. Note that the BV request will be rejected if there is a mismatch between the information present in the GST certificate and what was entered during the process (Legal business name and Address).

After 3 failed attempts of doing the BV process, the customer account will get blocked by Meta. In this case, the customer will have to go to the respective FBM and retry the BV as per the current process.

There is no change in the process i.e, the partner can place the order after the number onboarding is completed (even if BV is not completed). Note that it is advised to do the BV process first and then place the order. If the BV process is not completed within 21 days of number onboarding, the account will get blocked by Meta. In this case, the customer will have to go to the respective FBM and retry the BV as per the current process.