Manager Business Analyst

What will you be doing?

  • You will be developing technical solutions to business problems, or to advance a company’s sales efforts, begins with defining, analysing and documenting requirements
  • Co-ordinate with stakeholders and prioritization of deliverables for optimum efficiency. Managing requirements at the project level can help fulfil business needs
  • Interact with key stakeholders at the head office, field and partners to understand need for creation/enhancement of IT system or process to streamline business operations for Tally as well as its partner ecosystem
  • Analyse the business structure, identify the area of improvement, formulate ways of improvement, document requirements and present methods to improve business processes and operations
  • Interact with the IT team to develop/enhance tools, system checks and necessary reports that will allow smooth functioning of Sales Process/operations
  • Convey the necessary message to sales team and partners about the process/operations through necessary means (email, call, training and workshop) along with supporting reference documents so that it becomes operational
  • Help stakeholders to interpret and execute the IT processes in daily operations
  • Use relevant reports to understand whether IT processes/operations are going smooth. Conduct review meetings with stakeholders to know their understanding and take feedback from stakeholders to know what is doing well and what needs improvement /changes/enhancement

 Who are we looking for?

  •  Graduates/post graduates (any specialization)
  • Candidate with 5-6 years of operations’ experience having accumen to understand business requirements and explain stakeholders in simple terms
  • Experience in managing IT projects, impacting sales and business development
  • Experience in managing communication to large audience of internal teams and partner eco-system
  • A go-to manager who engages with internal and external customers
  • Exceptional presentation, interpersonal and listening skills
  • Excellent written and verbal communication skills (English)
  • Good people and process managing skills
  • Ability to motivate teams to produce quality work
  • Good Knowledge of MS-office tools with expertise in powerpoint, excel and visio (flow-chart)
  • Analytical (market, segment, businesses) & decision – making skills
  • Acute understanding of growing sales in a competitive environment
  • Good sales and negotiation skills
  • Good planning and prioritising skills to manage a varied and pressurised workload while focusing on the “big picture”
  • Empathetic – understands partners’/customers’ needs and suggests appropriate solutions
  • Self-motivated
  • Quick learner and enthusiastic
  • Extrovert and outgoing, gets along well with wide variety of people
  • Interested in technology and keeps up to date on consumer and business technology

 

Role:Manager Business Analyst
Function/Group:Business Development/ Sales
Experience:5-6Yrs
Location:Bangalore

Interested?

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Program Manager – Sales Center of Excellence

What will you be doing?

  • Design, develop and drive sales projects to improve business processes & practices related to customer experience, partner management and team efficiencies
  • Review and analyse qualitative and quantitative data to unearth areas needing improvement across sales vertical
  • Champion change and effectively manage implementation of new ideas or programs pertaining to sales & aligned with company’s strategic goals
  • Conceptualize and work towards building processes, systems and tools to improve team’s ability to acquire & retain more customers
  • Study and understand the dynamic business behaviour of partners/customers and propose initiatives to build efficiencies in customer engagement
  • Liaise with the senior management of the companxy to get their buy-in on all the programs/initiatives being led by the CoE team
  • Orchestrate program launches for internal and external teams through appropriate channels (documentation, training, workshop etc)
  • Interact with internal and external stake holders to gauge the effectiveness of programs launched

 

Who are we looking for?

  • MBA graduates (Any specialization)
  • Candidate with 3+ years of experience working in projects/programs with focus on customer experience/customer engagement
  • Experience in process design and delivery with proven ability in project execution and communication
  • Extremely strong problem structuring and solving skills and ability to deal with ambiguity
  • Ability to interpret and map processes to data
  • Expertise in Excel and Powerpoint
  • Ability to multitask, prioritize and manage time efficiently
  • Exceptional written and verbal communication, presentation and interpersonal skills
  • Excellent communication skills (English)
  • Good sales and negotiation skills
  • Public speaking & customer orientation skills
  • Analytical (Market, Segment, Businesses) & decision – making skills
  • Self-motivated
  • Quick learner and enthusiastic
  • Extrovert and outgoing, gets along well with wide variety of people

 

Role:Program Manager – Sales Center of Excellence
Function/Group:Business Development/ Sales
Experience:3+Yrs
Location:Bangalore

Interested?

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DGM – Partner Sales

What will you be doing?

  • Identify the automation business segment prospect base across various geographies of the country
  • Develop a growth strategy focused on customer satisfaction and partner profitability
  • Study and understand the dynamic business behaviour of automation segment or the first-time users. Study the IT consumption behaviour of such segment to understand overall IT usage, especially the software usage behaviour
  • Coordinate with cross function teams to ensure effective inputs on product usage, new function requirement, customer acquisition and satisfaction efforts
  • Understand behaviour of various types of influencers who influence the buying decision of business in this segment
  • Create a prospect acquisition plan for automation segment with clear explicate ways to find customer, sell to customer and keep the customer happy
  • Create processes, policies and programs for customer acquisition at scale, that can be easily adopted by diverse set of partners across the length and breadth of the country.
  • Create and oversee enablement program for TSPL and partner resources for easy and fast customer acquisition
  • Create complete process document of each program for end-to-end clarity to all stake holders and consumption for their deliverables. For example, acquisition plan to field resources, IT requirement to systems’ team etc
  • Act as an enabler for the implementation of various processes, policies and programs.
  • Introduce best practices of customer acquisition and satisfaction in the segment
  • Plan partner conferences or meetings for effective flow of information on all aspects of sales to expansion segment
  • Present the progress of the growth of the automation business segment group at relevant platforms

 

Who are we looking for?

  • Candidate with 8 – 12 years of IT or telecom sales experience having acumen to understand business requirements of an SME
  • Should have experience of building and managing scalable partner programs to drive adoption of Tally at scale
  • Ability to analyse data to understand the market segmentation and factors impacting the business in the segments
  • A Go-to Manager who engages with internal and external customers
  • Should have good people and process managing skills
  • Good interpersonal skills
  • Coaching and Mentoring skills
  • Good communication skills (local and English)
  • Good Knowledge of MS-office tools with expertise in Excel and Power point
  • Ability to multitask, prioritize and manage time efficiently
  • Willingness to travel

 

Role:DGM – Partner Sales
Function/Group:Business Development/ Sales
Experience:8-12 yrs
Location:Bangalore

Interested?

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Zonal Lead – Sales Planning – Bangalore

What will you be doing?

  • Work closely with regional managers and enable/provide strategic advice on increasing sales and expanding partner/customer base
  • Create and review budget plans and set monthly, quarterly, half yearly and yearly targets for each region
  • Monitor and manage sales target for all the regions
  • Plan the R&R program for channels and sales team
  • Monitor sales funnel creation and conversion for increasing sales and revenue overall
  • Work with cross functional teams (sales and marketing) to devise demand shift programs in case of excess or shortage inventory position
  • Liaise with various stakeholders to resolve queries, maximize sales, ensure timely payment etc.
  • Understand market size, growth and opportunity segments
  • Monitor sales performance daily via dashboard
  • Head the quarterly channel review

 

Who are we looking for?

  • Experience between 4-8yrs
  • Good understanding on how to explore market opportunities and to deal with threats in the market to increase and ensure steady growth of sales and revenue
  • Strong influencer and advisor for partners so that enablement can be done effectively Experience in monitoring sales performance daily via dashboard
  • Excellent verbal & written communication skills
  • Good analytical skills, initiative and interpersonal skills are essential
  • Enterprising personality
  • Good knowledge of SME business
  • Technical knowledge & MS – Office skills is a must

 

Role:Zonal Lead – Sales Planning
Function/Group:Business Development/ Sales
Experience:4-8 yrs
Location:Bangalore

Interested?

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